At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.
We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.
We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.
Excellent service, I was kept informed of every stage.
I was kept fully informed at all times about delivery! Took the stress out of wondering if/when the flowers would arrive.
great service, really happy birthday girl received flowers on the day requested.
Delivered on time
quick, easy, efficient, professional
was delivered on time and no complaints
I have used you for 2 years even for my wedding and I am an avid fan...you're flowers are amazing . beautiful always fresh and your customer service is on par with British airways, John lewis and waitrose. ..I have converted all my friends and family to you..Thank you so much and keep up the excellent work!!!!!
I was very pleased with the service .i will use serenata .com again
Super quick service
Excellent value for money and delivered promptly.
Delivered on time
1st class service, the recipients were truly overwhelmed!
Leighton Buzzard 03/09/2015
Very easy to order - good web site with excellent choices of flowers and delivery options.
Delivery was quick, and I was kept up to date with the status of my delivery. I was very pleased with the service provided.
great service and kept well informed at all times about the order and delivery status. highly recommended
Excellent service. Great that it was free to deliver even on the Sunday and they kept you informed about each stage of the delivery right up to my daughter signing for them.
Parcel sent out quickly and in perfect condition
beautiful flowers prompt delivery on requested day
Very fast and great service