Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87.6%)

(based on 81706 reviews since November 2009)

LAST 30 DAYS

4.3/5(86.9%)

(based on 1830 reviews, 22 April - 22 May, 2015)

LAST WEEK

4.5/5(89.4%)

(based on 397 reviews, 15 May - 22 May))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

David

Ramsgate 21/05/2015

Very prompt service with well packaged flowers

Catherine

Skelmersdale 21/05/2015

The service was excellent & the staff went above & beyond to help

Matthew

Tackley 21/05/2015

Fast & efficient....well done

Valerie

Bexley 21/05/2015

excellent service beautiful flowers very fresh and last 2 weeks

Alison

Huntingdon 21/05/2015

Absolutely brilliant service.

Gareth

Leigh 21/05/2015

Site easy to use with wide variety of flowers for different occassions.

Ronnie

Poole 21/05/2015

PERFECT

Jackie

Thetford 21/05/2015

Great service good prices easy to use website

John

Chelmsford 21/05/2015

These flowers were a gift for my stepdaughters birthday. She was absolutly delighted with the flowers, if fact she said they were gorgeous

david

Sleaford 21/05/2015

what I ask for

Lynne

Broadford 21/05/2015

First class

Emma

Dresden 21/05/2015

Great. Prompt delivery and easy to use website.

Helen

Eastbourne 21/05/2015

Easy to use website, lovely selection of flowers

Diana

Chepstow 21/05/2015

Brilliant

mukesh

New Delhi 21/05/2015

It was indeed a very nice experience . I am amazed by the timely service. Thanks

Wendy

Hindhead 21/05/2015

Lots of information always knew what was going on with the order.

Maureen

Leicestershire 21/05/2015

The colours of the flowers, and choice was perfect for my Good Friend <br/>Thank you

barry

Evesham 21/05/2015

I was kept infored about the progress and it happened like they said which was brilliant

John

Potters Bar 21/05/2015

I have used the service twice now. The quantity of flowers considerjng i paid extra for premium was slightly disappointing and the delivery was at the end of the specified day. Overall satisfied.

Sian

Walton-on-Thames 21/05/2015

Excellent service and great flowers.

Contact us

During the hours between 9am - 9pm Monday to Friday we will respond to your query within the hour. Over the weekend and out of hours you might have to wait a bit longer

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