Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.3/5(86.5%)

(based on 119302 reviews since March 2010)

LAST 30 DAYS

4.4/5(87.7%)

(based on 2774 reviews, 5 August - 4 September, 2015)

LAST WEEK

4.3/5(85.5%)

(based on 588 reviews, 28 August - 4 September))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Vivien

Wigan 03/09/2015

Excellent service, I was kept informed of every stage.

Aileen

Glenfinnan 03/09/2015

I was kept fully informed at all times about delivery! Took the stress out of wondering if/when the flowers would arrive.

Hanna

Braintree 03/09/2015

great service, really happy birthday girl received flowers on the day requested.

Val

Warwick 03/09/2015

Delivered on time

Maxine

London 03/09/2015

quick, easy, efficient, professional

munira

London 03/09/2015

was delivered on time and no complaints

Sion

London 03/09/2015

I have used you for 2 years even for my wedding and I am an avid fan...you're flowers are amazing . beautiful always fresh and your customer service is on par with British airways, John lewis and waitrose. ..I have converted all my friends and family to you..Thank you so much and keep up the excellent work!!!!!

Janis

York 03/09/2015

I was very pleased with the service .i will use serenata .com again

simon

Wakefield 03/09/2015

Super quick service

wendy

Derby 03/09/2015

Excellent value for money and delivered promptly.

Richard

Rye 03/09/2015

Fast delivery

Gillian

Croydon 03/09/2015

Delivered on time

Ethna

Beauly 03/09/2015

1st class service, the recipients were truly overwhelmed!

Keith

Leighton Buzzard 03/09/2015

Very easy to order - good web site with excellent choices of flowers and delivery options.

Lauren

Lydney 03/09/2015

Delivery was quick, and I was kept up to date with the status of my delivery. I was very pleased with the service provided.

Barbara

Corby 03/09/2015

great service and kept well informed at all times about the order and delivery status. highly recommended

Karen

Duns 03/09/2015

Excellent service. Great that it was free to deliver even on the Sunday and they kept you informed about each stage of the delivery right up to my daughter signing for them.

Suzanne

Newcastle 03/09/2015

Parcel sent out quickly and in perfect condition

Nicola

Gillingham 03/09/2015

beautiful flowers prompt delivery on requested day

Lynn

Edinburgh 03/09/2015

Very fast and great service

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