Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87.6%)

(based on 80203 reviews since November 2009)

LAST 30 DAYS

4.2/5(83.4%)

(based on 4057 reviews, 27 March - 26 April, 2015)

LAST WEEK

4.4/5(87.2%)

(based on 547 reviews, 19 April - 26 April))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Andrew

Coffs Harbour 25/04/2015

Very prompt

Craig

Inverness 25/04/2015

I

Lucia

Twickenham 25/04/2015

Absolutely delighted with the service received. Flowers delivered when they said they would be and I was notified by text all the way along, from order to dispatch to safe delivery.

Philip

Barnsley 25/04/2015

Excellent service and communication

Barbara

Ruislip 25/04/2015

Excellent communication

Susan

Torrevieja 25/04/2015

Again, excellent service from your company.

patricia

Harlow 25/04/2015

Service was very good

Karen

Mont-Laurier 25/04/2015

I am an overseas customer sending flowers to family in the UK. The flowers are always lovely and are always delivered on time. I couldn't be happier.

Annette

Bristol 25/04/2015

Prompt service, order left in a secure place as my Auntie was out when her flowers arrived.

ANNE

BRADFORD 25/04/2015

-Excellent service

Jane

Bromsgrove 25/04/2015

Easy ordering prompt delivery

Kim

Chelmsford 25/04/2015

Quick and easy to order. Asked for Saturday delivery which confirmation email confirmed but arrived on the Sunday !

Constance

Rugeley 25/04/2015

Flowers were delivered on time and I was kept informed of progress at all times. Great service. Thank you.

Elizabeth

Hull 25/04/2015

Very good and easy to use, kept me informed by text message what was happening and that they had been delivered successfully to give peace of mind.

brian

Glasgow 25/04/2015

they offer a fast and efficient service.

linda

Dingwall 25/04/2015

fast, professional service

Erini

Lincoln 25/04/2015

Always great, thank you.

Erini

Lincoln 25/04/2015

Excellent!

Sarah

Grimsby 25/04/2015

Excellent service very pleased

Kathryn

Poole 25/04/2015

Lovely flowers they stayed in bloom well and service was brilliant will use SerentaFlowers again and recommend to friends and family thank you from Kathryn Voysey

Contact us

During the hours between 9am - 9pm Monday to Friday we will respond to your query within the hour. Over the weekend and out of hours you might have to wait a bit longer

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