At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.
We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.
We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.
Coffs Harbour 25/04/2015
Absolutely delighted with the service received. Flowers delivered when they said they would be and I was notified by text all the way along, from order to dispatch to safe delivery.
Excellent service and communication
Again, excellent service from your company.
Service was very good
I am an overseas customer sending flowers to family in the UK. The flowers are always lovely and are always delivered on time. I couldn't be happier.
Prompt service, order left in a secure place as my Auntie was out when her flowers arrived.
Easy ordering prompt delivery
Quick and easy to order. Asked for Saturday delivery which confirmation email confirmed but arrived on the Sunday !
Flowers were delivered on time and I was kept informed of progress at all times. Great service. Thank you.
Very good and easy to use, kept me informed by text message what was happening and that they had been delivered successfully to give peace of mind.
they offer a fast and efficient service.
fast, professional service
Always great, thank you.
Excellent service very pleased
Lovely flowers they stayed in bloom well and service was brilliant will use SerentaFlowers again and recommend to friends and family thank you from Kathryn Voysey