I would like to say how impressed I am with your service. Your website, communication and product are all of the highest quality.
Thank you for helping to make someone's day!
Cloudy or yellow water is a sure sign that bacteria are loitering in your vase. Change the water as soon as this happens to prevent stems from clogging up and shortening the vase life of your flowers. Use warm water and snip off the ends of the stems before returning your arrangement to the vase.
Resale or disclosure of information to third parties
Serenata Commerce Limited does not sell, rent, loan, trade, or lease any personal information collected at our site.
Serenata Commerce is committed to keeping customer information confidential and used solely for the purpose of serving you better.
In order for us to provide the best possible level of service, we need to gather certain information. When you set up an Internet account with us, we will ask you for some relevant information, including:
This information allows us to provide you with personalised services and correspond with you separately. The information you provide will be kept confidential and used to support your customer relationship with Serenata Flowers. It will help us to maintain your account and alert you to new products, special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and on our website.
Accuracy and Updating Information
We endeavor to keep our information accurate and up to date. Once you have registered online with Serenata Flowers you can check the information we store for your account by visiting our website and logging-in. By accessing `My Details` you can amend any inaccuracies through this facility.
As part of our customer service offering we provide a regular email newsletter service. This service brings to you details of monthly special offers and product promotions as well as information on new products.
If you wish to subscribe to our newsletter service please send an email to email@example.com stating your request or submit your address in the box provided on our homepage.
We strive to only send promotional e-mail to those who want to receive it. If you wish to opt-out of this service, please access the `Unsubscribe` link that is available on all promotional emails. You can subscribe again at any time by following the procedure above.
If you have any questions please email our Customer Services Team at firstname.lastname@example.org
Cookies assign a unique identification to your computer and store the details on your hard drive via a facility in your web browser. The cookie does not contain any personally identifying information but does permit our website to recognize you each time you return to the Serenata website. On arrival your cookie then `handshakes` with our system, which identifies you and makes it faster for you to log in. For more information about cookies and how to block them, please visit our Cookie information page.
We take the security issue very seriously. Our online ordering system is based on the SSL 128 bit encryption standard. Provided you are using an SSL-compliant browser such as Netscape's Navigator or Microsoft's Internet Explorer, you'll be able to conduct end-to-end encrypted transactions without fear of an intermediary obtaining your credit card information.
Information Automatically Logged
We use your IP (Internet Protocol) address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your shopping basket.